Responsible Gaming
Our Commitment to Safe Gaming
At nelsonag.com.au, we believe that gambling should be an entertaining form of recreation, not a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
Online gambling in Australia is only available to players who are 18 years of age or older. By accessing our services, you confirm that you meet this legal requirement. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, please seek help immediately:
- Spending more money or time gambling than you intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family or friends
- Gambling to escape stress, anxiety, or negative emotions
- Neglecting work, study, or family responsibilities due to gambling
- Experiencing financial difficulties related to gambling
- Feeling anxious or irritable when not gambling
- Borrowing money to fund gambling activities
- Lying to loved ones about gambling habits or losses
- Unsuccessful attempts to stop or reduce gambling
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Cap the amount you're prepared to lose during a gaming session
- Reality Checks: Receive regular notifications reminding you of the time spent and money wagered
- Session Time Limits: Set automatic logout times to manage your gaming duration
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if needed
To access these tools, log into your account and visit your Responsible Gaming settings.
Get Help & Support
If you or someone you know is struggling with problem gambling, confidential help and support is available:
Australia
- Gambling Help Online – Free, confidential support for all Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
International Support Services
- United Kingdom – GamCare
www.gamcare.org.uk - United Kingdom – GamStop (Self-exclusion scheme)
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is treatable, and support is available. Contact Gambling Help Online on 1800 858 858 or visit their website for confidential assistance.
Remember: It's never too late to seek support. Your wellbeing is our priority.